WebEngage - Trust Center - Security & Privacy

At WebEngage, the security and privacy of your data are our top priorities. We adhere to stringent global standards to protect your information at every stage. Our data handling practices include advanced encryption for data at rest and in transit, supported by fully compliant infrastructure. We conduct regular security assessments to identify and mitigate risks, continuously improving our security posture. Our Customer Data Platform (CDP) is designed with security at its core, enabling you to manage and utilize customer data securely and efficiently. With WebEngage, your data is safeguarded, allowing you to focus on enhancing customer experiences with complete peace of mind. Our unwavering commitment to data security ensures your business can operate confidently, knowing your data is safe.

Founded in 2011

Compliances (7)

SOC 2

Compliant

ISO 27001

Compliant

ISO 27701

Compliant

GDPR

Compliant

Trusted by (5)

Adani

Reliance General Insurance

Goibibo

Groww

Myntra

Controls

Continuously monitored

Product security (6)

Situational Awareness For Incidents

Vulnerability Remediation Process

Centralized Management of Flaw Remediation Processes

Data security (6)

Multi-factor Authentication

Encrypting Data At Rest

Testing for Reliability and Integrity

Network security (6)

Limit Network Connections

External System Connections

Transmission Confidentiality

App security (4)

Conspicuous Link To Privacy Notice

Secure system modification

Approval of Changes

Endpoint security (8)

Malicious Code Protection (Anti-Malware)

Full Device or Container-based Encryption

Endpoint Security Validation

Corporate security (31)

Organizational Structure

Roles & Responsibilities

Competency Screening

Resources (6)

Network Diagram

As part of ensuring transparency and clarity in our infrastructure, this document provides an overview of Webengage's architecture diagram. It outlines the key components, data flow, and system interactions, offering a comprehensive view of our platform's structure and design.

Vulnerability Assessment Report

As part of our commitment to maintaining the highest standards of security, Webi conducts regular Vulnerability Assessment and Penetration Testing (VAPT) to proactively identify and address potential risks. This document outlines the methodologies and findings from our latest security assessment, ensuring the integrity of our systems.

SOC2 Type 2

As part of our ongoing commitment to security and compliance, Webengage has undergone a thorough SOC 2 audit. This report provides a detailed assessment of our controls related to security, availability, processing integrity, confidentiality, and privacy, ensuring that our systems meet the highest industry standards.

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